Market share of parcel delivery business in Malaysia

Due to the e-commerce growth here, parcel delivery is now the main battleground for courier service companies. Who are the market leaders in courier service (or specifically parcel delivery) in Malaysia?

Due to the e-commerce growth here, parcel delivery is now the main battleground for courier service companies.

Who are the market leaders in courier service (or specifically parcel delivery) in Malaysia? This is one of the questions frequently thrown to us, and thankfully we have some sort of a reference now.

Without further ado, you can refer to the chart below remade from a report by The Edge Markets:

Market share of parcel delivery business in Malaysia

So, here are the top 7 parcel delivery companies (and local market share) in Malaysia, as of December 2015:

1. Pos Malaysia Bhd (51.7%)
2. GD Express Carrier Bhd (19.3%)
3. City-Link Express (M) Sdn Bhd (15.5%)
4. Nationwide Express Courier Services Bhd (8.6%)
5. ABX Express (M) Sdn Bhd (3.6%)
6. Kangaroo Worldwide Express (0.7%)
7. Skynet Express (M) Sdn Bhd (0.5%)

It is not clearly stated in the original article how data above is being derived, but at first guess besides the 2 public listed companies above, the reference could be made from revenue reported to SSM (Companies Commission of Malaysia).

We are particularly curious on Skynet with a mere 0.5% market share, so we check with Joe Khoo, co-founder of iStore iSend. "This could be possibly due to Skynet's franchise model, some of the branches are operated by franchise owner so the revenue might not be consolidated into one single company," he said.

Read also: Malaysian logistics providers working overtime to cope with surge in eCommerce demands

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Market share of parcel delivery business in Malaysia
Due to the e-commerce growth here, parcel delivery is now the main battleground for courier service companies. Who are the market leaders in courier service (or specifically parcel delivery) in Malaysia?
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