WeChat Pay MY introduces Smart Order for you to order & pay at mamak

Smart Order is a more practical and convenient way for mamak outlets to serve their clientele. Customers can simply order food from the in-app menu and pay for it directly all at the tip of their fingertips.

WeChat Pay MY, one of the most popular mobile payment solutions, is spurring the digital payment age in Malaysia with yet another innovative solution, the first-of-its-kind ‘Smart Order’ service. The new digitized ordering is aimed at making hangout sessions at favourite ‘mamak’ joints seamless and effortless.

Since its introduction in Malaysia in 2018, WeChat Pay MY has been tirelessly working to provide Malaysians with an application that is strongly focused on user experience. With Malaysia being ranked fourth globally in mobile social penetration, WeChat Pay MY understands that introducing new solutions that link convenience, ease of use and a payment platform all in one place allows users to enjoy peace of mind and expediency in their daily routines. After showcasing a host of payment service solutions that integrate seamlessly into users’ lifestyles, WeChat Pay MY is now delivering on that promise by bringing the ‘Smart Oder’ service to life.

WeChat Pay Malaysia: Smart Order

Smart Order is a more practical and convenient way for mamak outlets to serve their clientele. Customers can simply order food from the in-app menu and pay for it directly all at the tip of their fingertips. The food will then be served by the waiters, shortening order times and increasing efficiency.

“Mamaks in Malaysia have always been an area rife for cash disruption, and through Smart Order, WeChat Pay MY is hoping to take the lead and be the pioneer in heightening the ‘mamak’ experience for customers,” said Jason Siew, CEO of WeChat Pay MY. He further added that the goal is to allow WeChat Pay users to avoid having to wait for a waiter, or long lines for food. Instead, orders and payments can be made via the WeChat Pay app. This will sequentially give users more opportunities to use WeChat Pay MY for easier and more seamless payment transactions.

WeChat Pay MY envisions a convenient and rewarding lifestyle for both its users and merchants and will continue to leverage its payment platform's experience, technologies, and abilities to offer users an excellent mobile payment experience to ease everyone’s daily life.

The Smart Order service will be available in participating merchants around Kuala Lumpur, Johor and Penang.

WeChat Pay Smart Order: How to order?


WeChat Pay Smart Order: How to order?

Step 1: Scan QR Code on the table
Step 2: Select item & add to order
Step 3: Click on cart
Step 4: Click Pay to submit order
Step 5: Confirm Order
Step 6: Click Pay Now to complete payment with WeChat Pay MY

WeChat Pay Smart Order: How to pay?


WeChat Pay Smart Order: How to pay?

Step 1: Click Pay Now
Step 2: Enter 6 digit pin to complete the payment
Step 3: Receive e-receipt upon successful payment

WeChat Pay Smart Order: Where to find e-receipt?


WeChat Pay Smart Order: Where to find e-receipt?

Step 1: Click on the side menu bar
Step 2: Click Transactions
Step 3: Select your e-receipt to view
E-receipt will be cleared within 30 days

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ecInsider News: WeChat Pay MY introduces Smart Order for you to order & pay at mamak
WeChat Pay MY introduces Smart Order for you to order & pay at mamak
Smart Order is a more practical and convenient way for mamak outlets to serve their clientele. Customers can simply order food from the in-app menu and pay for it directly all at the tip of their fingertips.
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